Shipping Policy – FitGear Supplies

At FitGear Supplies, we aim to deliver your orders quickly, safely, and affordably. Please review our shipping policy below.

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1. Processing Time

• Orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

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2. Shipping Rates & Delivery Times

• United Kingdom: 3–7 business days

• Europe: 5–12 business days

• International: 7–15 business days

Delivery times may vary depending on your location and local courier services.

Shipping costs are calculated at checkout and depend on your delivery address and the weight of your order.

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3. Tracking Orders

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.

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4. Delays

While we strive to deliver on time, delays may occur due to factors beyond our control (e.g., customs, courier issues, or peak shopping seasons).

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5. Incorrect Address

Please ensure your shipping details are accurate at checkout. We cannot be held responsible for lost packages due to incorrect addresses provided by the customer.

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6. Lost or Damaged Packages

• If your package is lost in transit, please contact us at fitgearsupps@gmail.com with your order number.

• If an item arrives damaged, send us photos within 48 hours of delivery, and we’ll arrange a replacement or refund.

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7. Contact Us

If you have any questions about shipping, reach out to us:

📧 Email: fitgearsupps@gmail.com
📞 Phone: +44 7492 908337
🏠 Address: 66 Gortycavan Rd, Castlerock, Coleraine, BT51 4UL, United Kingdom